SIGNATURE IS REQUIRED UPON DELIVERY.
IF YOU WILL NOT BE HOME, PLEASE REQUEST YOUR ORDER TO BE NSR (no signature required) OR SUPPLY WORK ADDRESS. NSR ORDERS ARE CONSIDERED RECEIVED AND IN GOOD CONDITION IF SUCCESFULLY DELIVERED AND ALTHOUGH WE HAVE NEVER EXPERIENCED A PROBLEM, FILTERSCANDA WILL NOT BE LIABLE FOR MISSING/WEATHER DAMAGED ORDERS. THERE WILL BE NO REFUND BUT YOU CAN FILE A CLAIM WITH SHIPPER.
WE DO NOT SHIP TO PO. BOXES. IF THIS IS YOUR ONLY OPTION, PLEASE CALL THE OFFICE AND WE WILL ARRANGE FOR A DIFFERENT OPTION.
SHIPPER WILL ATTEMPT DELIVERY TWO TO THREE TIMES. IF PARCEL IS RETURNED TO US DUE TO NON-RECEIPT WE WILL RECHARGE SHIPPING TO YOU. THERE WILL BE A 25% RESTOCKING FEE IF YOU REQUEST TO CANCEL THE ORDER IN THIS CASE.
WE USE CANPAR.
OVERSIZE ORDERS ARE SENT BY CANADA POST EXPEDITED - WE DO ONE TRIP WEEKLY.
R.R. DELIVERIES - SHIPMENTS TO RURAL AREAS MAY BE SUBJECT TO ADDITIONAL CHARGES AND ADDITIONAL TIME.
WE HAVE SCHEDULED SHIPPING EVERY TUESDAY AND THURSDAY.
RUSH ORDERS OR SHIPMENTS ON DIFFERENT DAYS CAN BE REQUESTED BY PHONE. THERE WILL BE ADDITIONAL CHARGES FOR THIS.